Maternity & Neonatal Service User Voice Summit: 11 March 2021

2021 Maternity & Neonatal SUV Summit featured image

National Maternity Voices (NMV) and NHS England and Improvement (NHSE/I) co-hosted the Maternity & Neonatal Service User Voice Summit on Thursday 11 March 2021. The event was held virtually on Teams to showcase some of the amazing work Maternity Voices Partnerships (MVPs) chairs and Service User Voice (SUV) reps have led or been involved in, in the last year, locally, regionally, and nationally.

NMV worked with NHSE/I, alongside MVP Chairs and SUV Reps in the event planning team to coproduce the Summit; particularly focusing on hearing from voices that are not often heard. Other MVP chairs and SUV reps had the opportunity to share what they were interested in hearing about at the Summit and to nominate projects and relevant pieces of work to showcase.

With so much to share within a  limited amount of time, the Summit was a whistle stop tour of inspiring service user-led coproduced pieces work, through 17 presentations by MVP chairs, and Regional and National SUV reps. This included ‘a brief history of service user voice in maternity services’ by the first acting chair of NMV and ‘Hopes for the future of MVPs’ by the first elected chair of NMV Council.  The event was summed up with final thoughts from some key Maternity Transformation Programme (MTP) staff voices, alongside a service user voice.

Here is the final agenda of the Summit:

2021 Maternity & Neonatal Service User Voice Summit Agenda
2021 Maternity & Neonatal Service User Voice Summit Agenda

Below are video clips of 4 of the presentations from the Summit, to give you a flavour of some of the incredible work MVP chairs have been coproducing within their multidisciplinary teams in the last year.

Rosie MVP (Cambridge) becoming an MNVP to include neonatal voices

MVP projects to communicate with and better support Black and Asian birthing communities – Lewisham & ChelWest MVPs

Lincolnshire Military Voices: an example of understanding local population

Involving dads and partners in the work of MVPs – Coventry & Warwickshire MVP

The full recording of the Summit is available on the MTP Hub and the NMV Intranet for replay, and video clips of each presentation are also available on the NMV Intranet.

MVP chairs up and down the country worked in creative and innovate ways to hear all voices despite the challenges of the pandemic restrictions and lockdowns, and they continue to do so with passion and commitment. The Maternity & Neonatal Summit in March captured a sense of these in many ways.